POLICIES · ACCESSIBILITY

Built to be usable.

Our WCAG 2.1 AA commitment, what we've shipped, and what we're still working on. Last updated May 2026.

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Alora Networks is committed to building a website that is usable by everyone, including people who rely on assistive technology or have sensory, motor, or cognitive needs that affect how they use the web.

This page describes our accessibility commitment, the choices we have made to support it, the limitations we know about, and how to tell us if something is not working for you.

1. Our Commitment

We aim for the public Alora Networks website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at conformance level AA.

WCAG 2.1 AA is the standard most commonly used by Canadian, US, and European public-sector and B2B websites. It covers things like sufficient text contrast, keyboard navigation, alternative text on meaningful images, and respect for reduced-motion preferences.

We treat accessibility as a property of the design system itself, not a checklist to retrofit at the end. The Liquid Editorial design system that powers this site was built with WCAG AA contrast minimums baked into its colour tokens and type scale.

2. What We Have Done

The Site supports the following accessibility behaviours by default:

  • High-contrast text. Body text uses near-black ink on warm-paper background (#1F1B16 on #F8F1E7), which exceeds WCAG AAA contrast ratios for body copy at 14.8:1. The cobalt accent (#0A37D8 on the same paper background) reaches 7.1:1, which passes WCAG AA for normal text.
  • Scalable typography. Display headings use fluid clamp() sizes that scale with viewport width. Body copy holds at 15px and reflows cleanly when the browser is zoomed up to 200%.
  • Keyboard navigation. All interactive elements — links, buttons, form fields, expandable cards — are reachable and operable by keyboard. Focus indicators are visible.
  • Touch targets. All buttons, links, and form fields meet the 44 × 44 px minimum touch-target size on mobile.
  • Reduced motion. Every animation on the site checks prefers-reduced-motion: reduce and falls back to a static end-state. Hero specimens (the agent fleet, the project control panel, the dispatch boards) skip their entrance animations entirely when reduced motion is requested.
  • Semantic structure. Pages use semantic HTML headings, landmark regions (main, nav, footer), lists for lists, and form labels associated with their inputs. Screen readers can navigate the page structure without relying on visual layout cues.
  • Alt text on meaningful images. Decorative images carry empty alt attributes; informational images (logos, partner marks) carry descriptive text.
  • Hierarchy independent of colour. Information is never conveyed by colour alone. The cobalt accent decorates already-strong type-scale hierarchy; a reader who cannot see the cobalt still gets the structure from the size and weight contrast.

3. Known Limitations

We are honest about where we have not reached AA yet. Current known limitations:

  • Embedded PDF reports. The free SEO audit and threat assessment reports are delivered as PDFs. The current PDF templates have not been remediated for screen-reader tag structure. If you need an audit or assessment in an accessible format, contact us at the address below and we will produce one.
  • Hero specimen animations. The hero specimens use a single one-time pulse animation on a cobalt dot. Although reduced motion is respected, the animations themselves have not been formally evaluated by users with vestibular sensitivity. Feedback welcome.
  • Third-party content. Forms processed by Web3Forms and outbound links to third-party documentation are outside our direct control. We have selected third parties with reasonable accessibility postures but cannot guarantee their compliance.

We are working on these. If any limitation is preventing you from using the Site, the fastest path to a fix is to email us directly.

4. Tools and Methods

Accessibility on this site is evaluated using a combination of:

  • Manual keyboard navigation testing on Chrome, Safari, and Firefox.
  • Screen-reader spot checks with VoiceOver (macOS, iOS) and NVDA (Windows).
  • Automated checks via Lighthouse and axe-core during development.
  • Contrast measurement using the WebAIM contrast checker for every brand colour combination.

Automated tools catch roughly 30 to 40 percent of accessibility issues. Manual testing covers the rest. We do both.

5. Feedback and Issues

If you encounter an accessibility issue on this site, or if our current support does not work for you, please tell us. We treat accessibility feedback as a priority and respond as quickly as we respond to security reports.

Email: [email protected] Phone: 1-844-355-6935

When you contact us, it helps if you can include:

  • The URL of the page where you ran into the issue.
  • A short description of the issue and what you were trying to do.
  • The assistive technology you were using, if applicable (screen reader, voice control, switch device, etc.).

We will acknowledge your message within 2 business days and follow up with a remediation plan or workaround.

6. Formal Complaints

If you believe we have not adequately addressed an accessibility concern, you may also contact:

  • The Canadian Human Rights Commission for federal-jurisdiction issues.
  • Provincial accessibility regulators, including the Accessibility for Ontarians with Disabilities Act (AODA) directorate for Ontario.
  • For US-based readers: the relevant ADA Title III enforcement channel.

We would prefer to address the issue directly first. Email [email protected] and give us a chance.

7. Updates to This Statement

We will update this statement when we make material accessibility improvements, when we discover new limitations, or at minimum once per year. The “Last updated” date in the page header reflects the most recent material change.