Dispatch in Excel. Customers on hold. A BSS that pre-dates the fibre you just pulled. We build software that fits how regional carriers actually run. Apps, automations, and agents tuned to the way telecom work moves.
One screen for every ticket, every crew, every SLA timer. Built for a dispatcher who also answers the phone.
Appointment windows, ETAs, and completion notes pushed to customers without a human drafting them.
The nightly job that keeps network inventory and billing in sync — and flags the rows that should be billed but aren't.
Watches alerts across monitoring, correlates, and pages the right person — not every person.
A 22,000-subscriber WISP running dispatch out of a shared spreadsheet and a group SMS thread. Crew scheduling by phone. Escalations by feel.
We shipped a dispatch console, a tech app, and a customer SMS notifier in six weeks. Month one: same team, 3× the tickets closed daily.
Read the write-up →We'll get on a 30-minute call and scope the one thing that would reclaim the most hours on your ops team.